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Senior Process Innovation Specialist

首尔, 韩国

3548874 2021/10/14 Logistics Services

Role Overview

Coupang’s process innovation play a critical role in driving our phenomenal growth by identifying and optimizing the cost and process. As a Senior Process Innovation specialist, you will conduct review of fulfillment center operational process and execute improvement initiative to boost operational efficiency.


What You Will Do 

  • Lead in roll out and deployment of operational improvement initiatives across the fulfillment centers, cross-docks and replenishment centers.
  • Conduct review of fulfillment center operational process and identify ways to boost productivity by optimizing manpower and reducing process cycle time.
  • Support in initiatives related to network design, throughput calculation and load balancing within the fulfillment centers.
  • Coordinate with the facility design and automation team to roll out automation projects to improve material flow and increase productivity.
  • Conduct quantitative analysis to identify root causes of operational issues and recommend solutions based on data.
  • Work with the product and engineering teams to conceptualize and roll-out new tools to boost productivity without compromising on customer experience.
  • Work with fulfillment operations team to reduce waste and make processes lean.


Basic Qualifications

  • Bachelor's degree or higher in Industrial Engineering, Supply Chain, Operations Management, or related field
  • +5 years of experience in retail, manufacturing, supply chain, or e-commerce
  • Intermediate to advanced skills in MS Excel.
  • Willingness to dig-in to understand the data and to leverage creative thinking and problem-solving skills are absolute musts.
  • Ability to communicate information effectively at different levels.


Preferred Qualifications 

  • Experience in capacity planning, inventory management, facility design
  • Lean Concept Specialist-Material Flow, Value Stream Map (VSM), 7 Waste Types
  • Ability to work with intermediate proficiency on any 2D/3D CAD software.
  • Ability to create reports on any BI Tools: Tableau, Power BI or any other.
  • Intermediate to advanced skills in SQL, VBA.
  • Knowledge of at least one programming language: Python, R, Java or any other.