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Staff, Product Designer (Wow membership & Fresh)

, 韩国

2601733 2021/11/05 Product UX

About Coupang ๐Ÿš€

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Powered by an outstanding End-to-end e-Commerce and Logistics network and a fanatical Culture of customer centricity, Coupang has broken trade-offs around Speed, Selection and Price.

Today, we provide exceedingly fast shipping speeds on millions of items including Fresh groceries, delivered within hours nationwide, 365 days a year, for millions of consumers in Korea, which is the worldโ€™s 5th largest and fastest growing e-commerce market.

 

About WOW UX Team ๐Ÿš€

Product UX is Coupang's biggest UX team, creating experiences such as Coupang App, Rocket Wow Membership, Rocket Fresh, and Coupang Eats. Our goal is to get our customers to experience Coupang easily, quickly, and seamlessly, and focus solely on creating a great experience in a horizontal culture where they can freely exchange feedback.

The WOW UX Team focuses on building a great experience for our Rocket WOW members. We work on products and features related to the core WOW Membership experience and benefits, like account management, same day and dawn delivery, cash-back rewards, and 30-Day return. We also focus on benefits that are exclusive to Rocket WOW Members, including Rocket Fresh (Coupangโ€™s grocery delivery service), and the newly launched Coupang Play App which offers unlimited streaming of TV shows and movies. Rocket WOW Members are our most loyal and regular customers and depend on Coupang every day, and the WOW UX team aims to make that everyday experience more convenient and reliable.

We are looking for a hands-on leader to join the WOW UX Team and help define the customer experience for our WOW members as well as act as a strategic partner with other leaders and mentor and manager junior designers.

 

Job Overview ๐Ÿš€

  • Strategic Partner โ€“ As a leader, you will partner closely with Product Owners as well as engineers, marketers, legal, and HR to help to define our strategic approach, identify customer problems, and weigh tradeoffs. You and your team will be responsible for solving customer problems in a way that positively impacts Coupangโ€™s business. And your skills as a communicator will help align leaders behind a strategic vision.
  • Hands on product designer and creative leader โ€“ The Coupang UX Team is a hands-on design culture. We expect leaders to be skilled designers that exemplify thoughtful process, refined design, and a customer-centric perspective when solving design problems. You also must be confident and comfortable in directing their team and demanding excellence in every detail, as you will be responsible for the pace and quality of your teamโ€™s output.
  • Holistic problem solver โ€“ Leaders at Coupang must think systematically and use both intuition and evidence (data, benchmarks of best practices, testing and analysis, etc) to find solutions to customer problems.
  • Mentor and manager โ€“ At Coupang we seek to hire and develop the best people in every discipline. As a manager, you will manage about two to five designers and will be responsible for their individual career growth.

 

Qualifications ๐Ÿš€

  • Bachelor's degree in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, Ethnography or equivalent practical experience.
  • An outstanding portfolio, showcasing a foundation in typography, interaction design, visual design, and user research.
  • Someone who is good at using design tools such as Sketch, Zeplin, Adobe, etc, and has extensive knowledge of best practices.
  • Has more than seven years of experience in product design experience
  • Some experience in managerial duties, including mentorship and performance management.
  • Experienced in developing the overall strategy of the project and creating the basis for the results.
  • An outstanding portfolio, showcasing a foundation in typography, interaction design, visual design, and user research.
  • Extensive experience closely partnering with product owners to develop the overall strategy of the project, creating a rational for design features, and defining the metrics of success.
  • Have extensive knowledge of the e-commerce industry, including customers, sellers and businesses operations.

 

Preferred Experience ๐Ÿš€

  • Experience working and collaborating with diverse teams in a dynamic, rapid growth environment
  • Ability to make data-informed decisions. Track record of integrating data into the overall product design process
  • A person who has the ability to analyze and incorporate data into the design
  • Specific experience with online grocery shopping
  • Specific experience with designing for membership and loyalty programs
  • A person who leads a wide range of business stakeholders and has experience in operating and managing complex projects
  • A person with a serious attitude and leadership to work
  • A person who has mentoring ability for junior and senior designers
  • Excellent verbal (Korean) and written (Korean and English) communication skills for aligning team members, communicating vision and strategy, and rationalizing design decisions.

 

 

์ฟ ํŒก์€ ๊ณ ๊ฐ์ด ์ฟ ํŒก์•ฑ์„ ์—ด์–ด๋ณด๋Š” ์ˆœ๊ฐ„๋ถ€ํ„ฐ ์ƒํ’ˆ์„ ๋ฌธ ์•ž์œผ๋กœ ๋ฐฐ์†ก๋ฐ›๋Š” ์ˆœ๊ฐ„๊นŒ์ง€, ๊ณ ๊ฐ ํ•œ ๋ถ„ ํ•œ ๋ถ„์—๊ฒŒ ๊ฐ๋™์„ ์ค„ ์ˆ˜ ์žˆ๋„๋ก ์‡ผํ•‘์˜ ๊ฒฝํ—˜์„ ์ƒˆ๋กญ๊ฒŒ ์ฐฝ์กฐํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 
๋›ฐ์–ด๋‚œ ์—”๋“œํˆฌ์—”๋“œ(end-to-end) ์ด์ปค๋จธ์Šค์™€ ๋ฌผ๋ฅ˜ ๋„คํŠธ์›Œํฌ, ๊ทธ๋ฆฌ๊ณ  ๊ณ ์ง‘์Šค๋Ÿฌ์šธ ์ •๋„๋กœ ๊ณ ๊ฐ๋งŒ์„ ์ƒ๊ฐํ•˜๋Š” ๋ฌธํ™”๋ฅผ ๋ฐ”ํƒ•์œผ๋กœ ์ฟ ํŒก์€ ์†๋„, ์…€๋ ‰์…˜, ๊ทธ๋ฆฌ๊ณ  ๊ฐ€๊ฒฉ ์ค‘ ๊ทธ ๋ฌด์—‡๋„ ํฌ๊ธฐํ•˜์ง€ ์•Š์•˜์Šต๋‹ˆ๋‹ค. ์ง€๊ธˆ ์ฟ ํŒก์€ ์‹ ์„ ์‹ํ’ˆ์„ ํฌํ•จํ•œ ์ˆ˜๋ฐฑ๋งŒ ๊ฐœ์˜ ์ƒํ’ˆ์ด ๋‹จ ๋ช‡ ์‹œ๊ฐ„ ๋‚ด์— ์ „๊ตญ ๋‹จ์œ„๋กœ 1๋…„ 365์ผ ๋ฐฐ์†ก๋˜๋Š” ํ˜์‹ ์„ ์‹คํ˜„ํ•˜์˜€์Šต๋‹ˆ๋‹ค.
์ด ๋ชจ๋‘๋Š” ํ•œ๊ตญ ์ด์ปค๋จธ์Šค ์‹œ์žฅ์˜ ์ˆ˜๋ฐฑ ๋งŒ ๊ณ ๊ฐ์„ ์œ„ํ•œ ์ฟ ํŒก์˜ ๋…ธ๋ ฅ์ž…๋‹ˆ๋‹ค. ํ•œ๊ตญ์€ ์„ธ๊ณ„ ์–ด๋Š ๋‚˜๋ผ ๋ณด๋‹ค ํฌ๊ณ  ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๋Š” ์ด์ปค๋จธ์Šค ๊ธฐํšŒ๋ฅผ ๊ฐ€์ง„ ์‹œ์žฅ์ž…๋‹ˆ๋‹ค.

 
์ง๋ฌด ์†Œ๊ฐœ: 
ํ”„๋กœ๋•ํŠธโ€ฏUX๋Š”โ€ฏ์ฟ ํŒก์˜โ€ฏ๊ฐ€์žฅโ€ฏํฐโ€ฏUXํŒ€์œผ๋กœ์„œโ€ฏ์ฟ ํŒกโ€ฏ์•ฑ,โ€ฏ๋กœ์ผ“์™€์šฐโ€ฏ๋ฉค๋ฒ„์‹ญ,โ€ฏ๋กœ์ผ“ํ”„๋ ˆ์‹œ,โ€ฏ์ฟ ํŒก์ด์ธ ์™€โ€ฏ๊ฐ™์€โ€ฏ๊ฒฝํ—˜์„โ€ฏ๋งŒ๋“ญ๋‹ˆ๋‹ค.โ€ฏ์šฐ๋ฆฌ์˜โ€ฏ๋ชฉํ‘œ๋Š”โ€ฏ๊ณ ๊ฐ์ดโ€ฏ์‰ฝ๊ณ โ€ฏ๋น ๋ฅด๊ณ โ€ฏ๋งค๋„๋Ÿฝ๊ฒŒโ€ฏ์ฟ ํŒก์„โ€ฏ๊ฒฝํ—˜ํ•˜๋„๋กโ€ฏํ•˜๋Š”โ€ฏ๊ฒƒ์ด๋ฉฐ,โ€ฏ์ž์œ ๋กญ๊ฒŒโ€ฏํ”ผ๋“œ๋ฐฑ์„โ€ฏ์ฃผ๊ณ ๋ฐ›๋Š”โ€ฏ์ˆ˜ํ‰์ ์ธโ€ฏ๋ฌธํ™”โ€ฏ์†์—์„œโ€ฏํ›Œ๋ฅญํ•œโ€ฏ๊ฒฝํ—˜์„โ€ฏ๋งŒ๋“œ๋Š”โ€ฏ๋ฐ์—๋งŒโ€ฏ์˜จ์ „ํžˆโ€ฏ์ง‘์ค‘ํ•ฉ๋‹ˆ๋‹ค. 
WOW UX ํŒ€์€ ๋กœ์ผ“ ์™€์šฐ ์„œ๋น„์Šค๋ฅผ ํ†ตํ•ด ๊ณ ๊ฐ๋“ค์—๊ฒŒ ๋” ๋‚˜์€ ๊ฒฝํ—˜์„ ์„ ์‚ฌํ•˜๋Š”๋ฐ ์ง‘์ค‘ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ณ„์ • ๊ด€๋ฆฌ, ๋‹น์ผ/์ƒˆ๋ฒฝ ๋ฐฐ์†ก, ์บ์‹œ ์ ๋ฆฝ, 30์ผ ๋ฌด๋ฃŒ ๋ฐ˜ํ’ˆ ๋“ฑ ๋กœ์ผ“ ์™€์šฐ ๋ฉค๋ฒ„์‹ญ ๊ฒฝํ—˜ ๋ฐ ํ˜œํƒ๊ณผ ๊ด€๋ จ๋œ ํ”„๋กœ๋•ํŠธ์™€ ๊ธฐ๋Šฅ์„ ๋‹ด๋‹นํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋กœ์ผ“ ํ”„๋ ˆ์‹œ(์‹ ์„  ์‹ํ’ˆ ๋ฐฐ์†ก ์„œ๋น„์Šค)์™€ ์ƒˆ๋กญ๊ฒŒ ์ถœ์‹œ๋œ ์ฟ ํŒก ํ”Œ๋ ˆ์ด ์•ฑ (TV ํ”„๋กœ๊ทธ๋žจ๊ณผ ์˜ํ™”๋ฅผ ๋ฌด์ œํ•œ์œผ๋กœ ์ŠคํŠธ๋ฆฌ๋ฐ)๊ณผ ๊ฐ™์€ ๋กœ์ผ“ ์™€์šฐ ๊ณ ๊ฐ์—๊ฒŒ๋งŒ ์ œ๊ณตํ•˜๋Š” ํ˜œํƒ๋„ ๋‹ด๋‹นํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋กœ์ผ“ ์™€์šฐ ํšŒ์›์€ ์ถฉ์„ฑ๋„๊ฐ€ ๊ฐ€์žฅ ๋†’์€ ๊ณ ๊ฐ์ด๋ฉด์„œ ๋‹จ๊ณจ ๊ณ ๊ฐ์œผ๋กœ ๋งค์ผ ์ฟ ํŒก์„ ํ•„์š”๋กœ ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, WOW UX ํŒ€์€ ์ด๋Ÿฌํ•œ ์ผ์ƒ์˜ ๊ฒฝํ—˜์„ ๋”์šฑ ํŽธ๋ฆฌํ•˜๊ณ  ์‹ ๋ขฐํ•  ์ˆ˜ ์žˆ๋„๋ก ๋งŒ๋“ค๊ธฐ ์œ„ํ•ด ๋…ธ๋ ฅํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 
WOW UX ํŒ€๊ณผ ํ•จ๊ป˜ ๋กœ์ผ“ ์™€์šฐ ๋ฉค๋ฒ„์˜ ๊ณ ๊ฐ ๊ฒฝํ—˜์„ ์ •์˜ํ•˜๊ณ  ๋‹ค๋ฅธ ๋ฆฌ๋”๋“ค๊ณผ ์ „๋žต์  ํŒŒํŠธ๋„ˆ ์—ญํ• ์„ ์ˆ˜ํ–‰ํ•˜๋ฉฐ ์ฃผ๋‹ˆ์–ด ๋””์ž์ด๋„ˆ๋ฅผ ๋ฉ˜ํ† ๋งํ•˜๊ณ  ๊ด€๋ฆฌํ•  ์‹ค๋ฌดํ˜• ๋ฆฌ๋”๋ฅผ ์ฐพ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
 
์—…๋ฌด ๋‚ด์šฉ: 
  • PO(ํ”„๋กœ๋•ํŠธ ์˜ค๋„ˆ)์™€ ์—”์ง€๋‹ˆ์–ด, ๋งˆ์ผ€ํŒ… ๋‹ด๋‹น์ž, ๋ฒ•๋ฌดํŒ€ ๋ฐ ์ธ์‚ฌํŒ€ ๋‹ด๋‹น์ž์™€ ๊ธด๋ฐ€ํžˆ ํ˜‘๋ ฅ ๋ฐ ์ „๋žต ๋ฐฉ์‹ ์ •์˜  
  • ์ฟ ํŒก ๋น„์ง€๋‹ˆ์Šค์˜ ๊ธ์ •์ ์ธ ์˜ํ–ฅ์„ ์œ„ํ•œ ๊ณ ๊ฐ์ด ๊ฒฝํ—˜ ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฌธ์ œ ํŒŒ์•… ๋ฐ ํ•ด๊ฒฐ  
  • ์ „๋žต์  ๋น„์ „์— ๋Œ€ํ•ด ๊ฐ ์œ ๊ด€ ์กฐ์ง ๋ฆฌ๋”์™€์˜ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ๋‹ด๋‹น  
  • ๊ณ ๊ฐ ์ค‘์‹ฌ ์‚ฌ๊ณ ์—์„œ ๋‚˜์˜ค๋Š” ์„ธ์‹ฌํ•˜๊ฒŒ ์„ค๊ณ„๋œ ํ”„๋กœ์„ธ์Šค, ๋…ผ๋ฆฌ์ ์ธ ๋””์ž์ธ  ๋ฌธ์ œ ํ•ด๊ฒฐ ๋„์ถœ  
  • ํŒ€ ๊ฒฐ๊ณผ๋ฌผ์˜ ํ€„๋ฆฌํ‹ฐ๊ณผ ์†๋„๋ฅผ ์กฐ์ ˆํ•˜๋ฉฐ ์•ˆ์ •์ ์œผ๋กœ ํŒ€์„ ๋ฆฌ๋”ฉ  
  • ์ฒด๊ณ„์ ์œผ๋กœ ์‚ฌ๊ณ ํ•˜๊ณ  ์ง๊ด€๊ณผ ๋…ผ๋ฆฌ์ ์ธ ๊ทผ๊ฑฐ๋ฅผ (๋ฐ์ดํ„ฐ, ๋ชจ๋ฒ” ์‚ฌ๋ก€ ๋ฒค์น˜๋งˆํฌ, ํ…Œ์ŠคํŠธ, ๋ถ„์„ ๋“ฑ) ๋ฐ”ํƒ•์œผ๋กœ ๊ณ ๊ฐ ๋ฌธ์ œ์— ๋Œ€ํ•œ ํ•ด๊ฒฐ์ฑ… ์ œ์‹œ  
  • 2-5๋ช…์˜ ๋””์ž์ด๋„ˆ๋ฅผ ๊ด€๋ฆฌํ•˜๊ณ  ๋””์ž์ธ ํ”ผ๋“œ๋ฐฑ ์ œ์‹œ   
 
์ž๊ฒฉ ์š”๊ฑด: 
  • ๊ทธ๋ž˜ํ”ฝ ๋””์ž์ธ, ์ธํ„ฐ๋ž™์…˜ ๋””์ž์ธ, ์‚ฐ์—… ๋””์ž์ธ, HCI, ์ปดํ“จํ„ฐ ๊ณตํ•™, ์‹ฌ๋ฆฌํ•™ ํ•™์‚ฌ ํ•™์œ„ ๋˜๋Š” ์ด์— ์ค€ํ•˜๋Š” ๊ฒฝ๋ ฅ์„ ๋ณด์œ ํ•˜์‹  ๋ถ„ 
  • ํƒ€์ดํฌ๊ทธ๋ผํ”ผ, ์ธํ„ฐ๋ž™์…˜ ๋””์ž์ธ, ์‹œ๊ฐ ๋””์ž์ธ ๋ฐ ์‚ฌ์šฉ์ž ์—ฐ๊ตฌ๋ฅผ ์ž˜ ๋ณด์—ฌ์ฃผ๋Š” ์šฐ์ˆ˜ํ•œ ํฌํŠธํด๋ฆฌ์˜ค 
  • ํ”ผ๊ทธ๋งˆ, ์ œํ”Œ๋ฆฐ, ์–ด๋„๋น„ ๋“ฑ ๋””์ž์ธํˆด์„ ๋Šฅ์ˆ™ํ•˜๊ฒŒ ์‚ฌ์šฉํ•˜๋Š” ๋Šฅ๋ ฅ์„ ๋ณด์œ ํ•˜์‹  ๋ถ„ 
  • ํ”„๋กœ๋•ํŠธ ๋””์ž์ธ ๊ฒฝ๋ ฅ์ด 7๋…„ ์ด์ƒ์ธ ๋ถ„ 
  • ๋ฉ˜ํ† ๋ง ๋ฐ ํ‰๊ฐ€ ๊ด€๋ฆฌ ๋“ฑ ๋งค๋‹ˆ์ € ์ง๋ฌด๋ฅผ ์ˆ˜ํ–‰ํ•œ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„ 
  • ํ”„๋กœ์ ํŠธ์˜ ์ „๋ฐ˜์ ์ธ ์ „๋žต์„ ์„ธ์šฐ๊ณ  ๊ทธ ๊ฒฐ๊ณผ๋ฌผ์˜ ๊ธฐ๋ฐ˜์„ ๊ตฌ์ถ•ํ•œ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„ 
  • ์œ ๊ด€ ์กฐ์ง๊ณผ ๊ธด๋ฐ€ํžˆ ํ˜‘์—…ํ•˜์—ฌ ํ”„๋กœ์ ํŠธ์˜ ์ „๋ฐ˜์ ์ธ ์ „๋žต์„ ์„ธ์šฐ๊ณ  ๋””์ž์ธ ๊ธฐ๋Šฅ์— ๋Œ€ํ•œ ๊ทผ๊ฑฐ๋ฅผ ๋งŒ๋“ค๋ฉฐ ์„ฑ๊ณต ์ง€ํ‘œ๋ฅผ ์ •์˜ํ•œ ๊ฒฝํ—˜์ด ํญ๋„“์€ ๋ถ„ 
  • ๊ณ ๊ฐ, ํŒ๋งค์ž, ๋น„์Šค๋‹ˆ์ฆˆ ์šด์˜ ๋“ฑ ์ด์ปค๋จธ์Šค ์—…๊ณ„์— ๋Œ€ํ•œ ํ•ด๋ฐ•ํ•œ ์ง€์‹์„ ๋ณด์œ ํ•œ ๋ถ„  
 
์šฐ๋Œ€ ์‚ฌํ•ญ
  • ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๋Š” ํ™˜๊ฒฝ์—์„œ ๋‹ค์–‘ํ•œ ํŒ€๊ณผ ํ˜‘์—…ํ•œ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„ 
  • ๋ฐ์ดํ„ฐ์— ๊ธฐ๋ฐ˜ํ•œ ์˜์‚ฌ ๊ฒฐ์ •์„ ๋‚ด๋ฆด ์ˆ˜ ์žˆ๋Š” ์—ญ๋Ÿ‰ ๋ฐ ์ „์ฒด ํ”„๋กœ๋•ํŠธ ๋””์ž์ธ ํ”„๋กœ์„ธ์Šค์— ๋ฐ์ดํ„ฐ๋ฅผ ์—ฐ๋™ํ•œ ์ „์ ์ด ์žˆ๋Š” ๋ถ„ 
  • ๋ฐ์ดํ„ฐ๋ฅผ ๋ถ„์„ํ•˜์—ฌ ๋””์ž์ธ์— ๋ฐ˜์˜ํ•  ์ˆ˜ ์žˆ๋Š” ๋ถ„ 
  • ์˜จ๋ผ์ธ ์‹ ์„ ์‹ํ’ˆ ์‡ผํ•‘๊ณผ ๊ด€๋ จํ•˜์—ฌ ํŠน์ˆ˜ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„ 
  • ๋ฉค๋ฒ„์‹ญ ๋ฐ ๋กœ์—ดํ‹ฐ ํ”„๋กœ๊ทธ๋žจ์„ ๋””์ž์ธํ•œ ํŠน์ˆ˜ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„ 
  • ๋‹ค์–‘ํ•œ ์—…๋ฌด ๊ด€๊ณ„์ž๋ฅผ ์ด๋Œ์–ด ๋ณต์žกํ•œ ํ”„๋กœ์ ํŠธ๋ฅผ ์šด์˜ํ•˜๊ณ  ๊ด€๋ฆฌํ•œ ๊ฒฝํ—˜์ด ์žˆ๋Š” ๋ถ„ 
  • ์—…๋ฌด์— ์ž„ํ•˜๋Š” ์ž์„ธ๊ฐ€ ์ง„์ง€ํ•˜๊ณ  ๋ฆฌ๋”์‹ญ์ด ์žˆ๋Š” ๋ถ„ 
  • ์ฃผ๋‹ˆ์–ด ๋””์ž์ด๋„ˆ์™€ ์‹œ๋‹ˆ์–ด ๋””์ž์ด๋„ˆ๋ฅผ ๋ฉ˜ํ† ๋ง ํ•  ์ˆ˜ ์žˆ๋Š” ์—ญ๋Ÿ‰์ด ์žˆ๋Š” ๋ถ„  
  • ํŒ€์›๋“ค์„ ์กฐ์œจํ•˜๊ณ  ๋น„์ „๊ณผ ์ „๋žต์„  ์ „๋‹ฌํ•˜๋ฉฐ ๋””์ž์ธ ๊ฒฐ์ • ๊ณผ์ •์„ ํ•ฉ๋ฆฌํ™”ํ•˜๋Š”๋ฐ ํ•„์š”ํ•œ ๊ตฌ๋‘ (ํ•œ๊ตญ์–ด) ๋ฐ ์„œ๋ฉด(์˜์–ด ๋ฐ ํ•œ๊ตญ์–ด) ์˜์‚ฌ์†Œํ†ต ๋Šฅ๋ ฅ์ด ํƒ์›”ํ•œ ๋ถ„ 

 

 

Recruitment Process and Others

  1. Recruitment Process
  • Application Review > Phone Interview > Onsite (or Virtual Onsite) Interview > Offer
  • The exact nature of the recruitment process may vary according to the specific job, and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

 

  1. Things to Consider
  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

 

  1. Privacy Notice (US and China)
  • Your personal information will be collected and managed by Coupang asstated in the Application Privacy Notice located below. 
  • https://rocketyourcareer.kr.coupang.com/privacy-policy (Korea)
  • https://rocketyourcareer.usa.coupang.com/privacy-policy(U.S.) 
  • https://rocketyourcareer.cn.coupang.com/privacy-policy(China)

 

  1. Document Return Policy 
  • This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
  • A job applicant, who has applied but not been finally selected for a position at Coupang (the โ€œCompanyโ€), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
  • A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a โ€œRequest for Return of Hiring Documentsโ€ [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicantโ€™s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
  • In preparation for a job applicantโ€™s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 

 

 

์ „ํ˜• ์ ˆ์ฐจ ๋ฐ ๊ธฐํƒ€์‚ฌํ•ญ  

  • ์ „ํ˜• ์ ˆ์ฐจ 
  1. ์„œ๋ฅ˜์ „ํ˜• - ๊ณผ์ œ์ „ํ˜• -โ€ฏ๋Œ€๋ฉด๋ฉด์ ‘โ€ฏโ€“ ์ตœ์ข… ํ•ฉ๊ฒฉโ€ฏโ€ฏ 
  2. ์ „ํ˜• ์ ˆ์ฐจ๋Š”โ€ฏ์ง๋ฌด๋ณ„๋กœโ€ฏ๋‹ค๋ฅด๊ฒŒ ์šด์˜๋  ์ˆ˜ ์žˆ์œผ๋ฉฐ, ์ผ์ • ๋ฐ ์ƒํ™ฉ์— ๋”ฐ๋ผ ๋ณ€๋™๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. 
  3. ์ „ํ˜• ์ผ์ • ๋ฐ ๊ฒฐ๊ณผ๋Š” ์ง€์›์„œ์— ๋“ฑ๋กํ•˜์‹  ์ด๋ฉ”์ผ๋กœ ๊ฐœ๋ณ„ ์•ˆ๋‚ด ๋“œ๋ฆฝ๋‹ˆ๋‹ค. 
  • ์ฐธ๊ณ  ์‚ฌํ•ญ 
  1. ๋ณธ ๊ณต๊ณ ๋Š” ๋ชจ์ง‘ ์™„๋ฃŒ ์‹œโ€ฏ์กฐ๊ธฐ ๋งˆ๊ฐ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.โ€ฏโ€ฏ 
  2. ์ง€์›์„œ ๋‚ด์šฉ ์ค‘ ํ—ˆ์œ„์‚ฌ์‹ค์ด ์žˆ๋Š” ๊ฒฝ์šฐ์—๋Š” ํ•ฉ๊ฒฉ์ด ์ทจ์†Œ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.โ€ฏ 
  3. ๋ณดํ›ˆ๋Œ€์ƒ์ž ๋ฐ ์žฅ์• ์ธ ์—ฌ๋ถ€๋Š” ์ฑ„์šฉ ๊ณผ์ •์—์„œ ์–ด๋– ํ•œ ๋ถˆ์ด์ต๋„ ๋ฏธ์น˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. 
  • ๊ฐœ์ธ์ •๋ณด ์ฒ˜๋ฆฌ๋ฐฉ์นจ 
  1. ์ฟ ํŒก ๊ทธ๋ฃน์€ ์ž…์‚ฌ์ง€์›์ž ๊ฐœ์ธ์ •๋ณด ์ฒ˜๋ฆฌ๋ฐฉ์นจ (๋งํฌ) ์— ๋”ฐ๋ผ ๊ท€ํ•˜์˜ ๊ฐœ์ธ์ •๋ณด๋ฅผ ์ˆ˜์ง‘ํ•˜์—ฌ ์ฒ˜๋ฆฌํ•ฉ๋‹ˆ๋‹ค. 
  • ์„œ๋ฅ˜ ๋ฐ˜ํ™˜ ์ •์ฑ… 
  1. ๋ณธ ๊ณ ์ง€๋Š” ใ€Ž์ฑ„์šฉ์ ˆ์ฐจ์˜ ๊ณต์ •ํ™”์— ๊ด€ํ•œ ๋ฒ•๋ฅ ใ€ ์ œ11์กฐ ์ œ6ํ•ญ์— ๋”ฐ๋ฅธ ๊ฒƒ์ž…๋‹ˆ๋‹ค. 
  2. ๋‹น์‚ฌ ์ฑ„์šฉ์— ์‘์‹œํ•œ ๊ตฌ์ง์ž ์ค‘ ์ตœ์ข…ํ•ฉ๊ฒฉ์ด ๋˜์ง€ ๋ชปํ•œ ๊ตฌ์ง์ž๋Š” ใ€Ž์ฑ„์šฉ์ ˆ์ฐจ์˜ ๊ณต์ •ํ™”์— ๊ด€ํ•œ ๋ฒ•๋ฅ ใ€์— ๋”ฐ๋ผ ์ œ์ถœํ•œ ์ฑ„์šฉ์„œ๋ฅ˜์˜ ๋ฐ˜ํ™˜์„ ์ฒญ๊ตฌํ•  ์ˆ˜ ์žˆ์Œ์„ ์•Œ๋ ค ๋“œ๋ฆฝ๋‹ˆ๋‹ค๋‹ค๋งŒํ™ˆํŽ˜์ด์ง€ ๋˜๋Š” ์ „์ž์šฐํŽธ์œผ๋กœ ์ œ์ถœ๋œ ๊ฒฝ์šฐ๋‚˜ ๊ตฌ์ง์ž๊ฐ€ ๋‹น์‚ฌ์˜ ์š”๊ตฌ ์—†์ด ์ž๋ฐœ์ ์œผ๋กœ ์ œ์ถœํ•œ ๊ฒฝ์šฐ์—๋Š” ๊ทธ๋Ÿฌํ•˜์ง€ ์•„๋‹ˆํ•˜๋ฉฐ์ฒœ์žฌ์ง€๋ณ€์ด๋‚˜ ๊ทธ ๋ฐ–์— ๋‹น์‚ฌ์—๊ฒŒ ์ฑ…์ž„ ์—†๋Š” ์‚ฌ์œ ๋กœ ์ฑ„์šฉ์„œ๋ฅ˜๊ฐ€ ๋ฉธ์‹ค๋œ ๊ฒฝ์šฐ์—๋Š” ๋ฐ˜ํ™˜ํ•œ ๊ฒƒ์œผ๋กœ ๋ด…๋‹ˆ๋‹ค. 
  3. ์œ„ 2ํ•ญ ๋ณธ๋ฌธ์— ๋”ฐ๋ผ ์ฑ„์šฉ์„œ๋ฅ˜ ๋ฐ˜ํ™˜ ์ฒญ๊ตฌ๋ฅผ ํ•˜๋Š” ๊ตฌ์ง์ž๋Š” ์ฑ„์šฉ์„œ๋ฅ˜ ๋ฐ˜ํ™˜์ฒญ๊ตฌ์„œ[์ฑ„์šฉ์ ˆ์ฐจ์˜ ๊ณต์ •ํ™”์— ๊ด€ํ•œ ๋ฒ•๋ฅ  ์‹œํ–‰๊ทœ์น™ ๋ณ„์ง€ ์ œ3ํ˜ธ ์„œ์‹]๋ฅผ ์ž‘์„ฑํ•˜์—ฌ ๋‹น์‚ฌ ์ด๋ฉ”์ผ (recruitingops@coupang.com) ๋กœ ์ œ์ถœํ•˜๋ฉด์ œ์ถœ์ด ํ™•์ธ๋œ ๋‚ ๋กœ๋ถ€ํ„ฐ 14์ผ ์ด๋‚ด์— ์ง€์ •ํ•œ ์ฃผ์†Œ์ง€๋กœ ๋“ฑ๊ธฐ์šฐํŽธ์„ ํ†ตํ•˜์—ฌ ๋ฐœ์†กํ•ด ๋“œ๋ฆฝ๋‹ˆ๋‹ค์ด ๊ฒฝ์šฐ ๋“ฑ๊ธฐ์šฐํŽธ์š”๊ธˆ์€ ์ˆ˜์‹ ์ž ๋ถ€๋‹ด์œผ๋กœ ํ•˜๊ฒŒ ๋˜์˜ค๋‹ˆ ์œ ๋…ํ•˜์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค. 
  4. ๋‹น์‚ฌ๋Š” ์œ„ 2ํ•ญ ๋ณธ๋ฌธ์— ๋”ฐ๋ฅธ ๊ตฌ์ง์ž์˜ ๋ฐ˜ํ™˜ ์ฒญ๊ตฌ์— ๋Œ€๋น„ํ•˜์—ฌ ์ฑ„์šฉ ์—ฌ๋ถ€๊ฐ€ ํ™•์ •๋œ ๋‚ ๋กœ๋ถ€ํ„ฐ 180์ผ ๊ฐ„ ๊ตฌ์ง์ž๊ฐ€ ์ œ์ถœํ•œ ์ฑ„์šฉ์„œ๋ฅ˜ ์›๋ณธ์„ ๋ณด๊ด€ํ•˜๊ฒŒ ๋˜๋ฉฐ๊ทธ๋•Œ๊นŒ์ง€ ์ฑ„์šฉ์„œ๋ฅ˜์˜ ๋ฐ˜ํ™˜์„ ์ฒญ๊ตฌํ•˜์ง€ ์•„๋‹ˆํ•  ๊ฒฝ์šฐ์—๋Š” ใ€Ž๊ฐœ์ธ์ •๋ณด ๋ณดํ˜ธ๋ฒ•ใ€์— ๋”ฐ๋ผ ์ง€์ฒด ์—†์ด ์ฑ„์šฉ์„œ๋ฅ˜ ์ผ์ฒด๋ฅผ ํŒŒ๊ธฐํ•  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค. 

์ฟ ํŒก ๋””์ž์ธ ๋ธ”๋กœ๊ทธ: https://brunch.co.kr/@coupangdesign

์ฑ„์šฉ ๋ฌธ์˜: uxrecruiting@coupang.com